Putting the "WOW" in the Guest Experience

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COLLECTION OF DISNEY EXPERTS

MMG has deep experience in the development, operations, and optimization of some of the most beloved and highly attended theme parks in the world—expertise that can be yours with one call. Our talent includes business and functional experts to meet the diverse requirements of theme parks, as well as in-depth training that connects every experience and operation seamlessly. MMG enables you to create, operate, implement, evaluate, and elevate experiential environments and premium experiences throughout your property. We optimize operating platforms and create a highly effective customer-focused culture throughout your organization by providing leadership development and training, managing change, increasing productivity and occupancy, and maximizing operating income.

COVID-19 has significantly impacted the theme park business model globally.

We understand that a safe and clean operation is paramount to delivering on the brand promise you've made to your customers. As your global advisory team, MMG will guide you through this challenging time.

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At our core we are practitioners.

The former longtime Disney executives and experts at MMG walked the streets and hallways of their operations with direct leadership over the development and delivery of the experience. We've led safety, security, ride and attractions, retail store design, retail operations, food and beverage, souvenir photography, special events and festivals, custodial, parking, guest services, staff onboarding and training, contact centers, and more. We have also assembled key functional experts who assisted in making strategic and operational decisions in the areas of Consumer and Employee Insights, Industrial Engineering, CRM, and Business Development/Feasibility.

We flourish in an ever-changing competitive industry.

MMG’s functional experts create detailed programs that enable you to achieve a positive ROI through the implementation of key metrics that define success in industries such as:

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Theme Park, Ride, and Attractions

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Integrated Resorts and Hotels

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Retail and Merchandising

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Food and Beverage

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Sports and Venues

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Cruise Line

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Souvenir Photography

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Contact Center

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